Privacy Policy
This policy explains how Udaan Classes handles information used to operate a tutoring marketplace. Replace the contact details and retention periods marked for owner confirmation before publishing.
Information we collect
We may collect account name, email address, phone number, city, profile information, enquiries, bookings, messages, reviews, and provider verification documents. Passwords are stored as one-way password hashes rather than readable passwords. Session cookies help keep signed-in requests secure.
How we use information
We use information to create accounts, connect students with providers, manage bookings and enquiries, provide messaging and notifications, moderate reviews, review provider documents, prevent abuse, and maintain security records.
Sharing and visibility
Public provider profiles may show information intentionally entered for discovery, such as name, city, headline, services, ratings, and reviews. Contact details and verification documents are not intended for public listing. We share information with service providers only as needed to operate the service or when required by law.
Retention and deletion
We retain information while an account or legitimate operational record is needed. [Owner confirmation required: specify retention periods and the process/contact for deletion requests.] Some security, booking, and moderation records may need to be retained for safety, dispute handling, or legal compliance.
Security
We use access controls, prepared database queries, session protections, CSRF protection, rate limits, and restricted document storage. No internet service can guarantee absolute security.
Contact
[Owner confirmation required: add the privacy contact email and business address.]