Cancellation Policy
Students and providers should cancel or reschedule as early as possible through the booking interface and communicate directly when appropriate.
Platform rule
The current platform records booking requests and permitted status changes. A provider may confirm or complete a booking; a student may request cancellation; administrators may correct records when necessary. [Owner confirmation required: choose notice periods, late-cancellation rules, and any provider-specific exceptions.]
No-show and disruption
Users should document unexpected disruption through support. The platform does not determine academic outcomes and may request information before resolving a dispute.
Contact
[Owner confirmation required: add the cancellation-support contact.]